Anti-touting body the Face-Value European Alliance for Ticketing (Feat) has published a set of recommendations for improving secondary ticketing in Europe.
They come on the back of the European Parliament’s proposals for new regulations as part of the upcoming Digital Services Act legislation in Europe.
Feat’s recommendations include “clear liability for online marketplaces… including when they advertise or promote tickets, provide misleading information or guarantees, incentivise illegal selling, and allow delisted tickets to reappear on their platform”, as well as verification processes for sellers and their tickets; more transparency around who’s selling a ticket and what its face value is; better reporting and takedown measures for tickets that aren’t allowed to be resold; and the establishment of a European agency to enforce all this.
Feat also wants any new rules to apply to secondary ticketing marketplaces based outside the EU, but which trade within it. You can read the full position paper here.