Friday, September 21, 2018

It’s Digital Go Time: The Six Vectors Of Investment | Forrester

It’s been 30 years since the internet made customer self-service and automation the watchwords of business. But most of you are still in the starting gates of digital transformation. Only 15% of companies have kicked it into digital high gear. And even these advanced incumbents fall way behind digital pure plays in harnessing the full power […] [from]

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