Monday, July 9, 2018
Introducing The Forrester Automation Framework | Forrester
It is impossible to overstate the impact automation has on digital transformation. Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks and cut customer wait times by 80%. Robots like LoweBot can guide customers to the proper aisle to pick up home goods. Automation contributes directly to your bottom line. Robotic […] [from https://ift.tt/2leQDNn]
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