Just days after it was reported that Beyoncé and Kanye West's TIDAL streaming stats had been manipulated with hundreds of millions of false plays, the music streamer denied the claim and launched an investigation into the data breach. TIDAL did not, however, address multiple reports that it was months behind in payments to record labels and rights holders.
TIDAL issued this statement from CEO Richard Sanders:
“We reject and deny the claims that have been made by (Norwegian newspaper) Dagens Næringsliv. Although we do not typically comment on stories we believe to be false, we feel it is important to make sure that our artists, employees, and subscribers know that we are not taking the security and integrity of our data lightly, and we will not back down from our commitment to them.
When we learned of a potential data breach we immediately, and aggressively, began pursuing multiple avenues available to uncover what occurred. This included reporting it to proper authorities, pursuing legal action, and proactively taking steps to further strengthen our stringent security measures that are already in place.
Additionally, we have engaged an independent, third-party cyber-security firm to conduct a review of what happened and help us further protect the security and integrity of our data. We are proud of the hard work, devotion to our artist driven mission, and tremendous accomplishments of our over one hundred employees in Norway and fifty more in the United States.
“We look forward to sharing with them, and all of our partners, the results of the review once completed."