Thursday, February 8, 2018

Digital version of universal credit still pricey, wobbly, failing to deliver – MPs | The Register

Too many staff, too few claimants, in-house ID system with 50% success rate...

Many users are still unable to access the "digital-only" version of Universal Credit, the delayed and much-derided welfare reform intended to roll six benefits into one single payment – according to MPs.…

[from http://ift.tt/2m5N8uC]

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