Be Serious About Employee Experience, Or Don’t Bother | Forrester

Employee Experience is not a new concept, but more and more CX professionals are dedicating their careers to it. We spoke to CX professionals who either report to HR leaders or who have a joint Customer-HR remit as part of new research to decipher where Employee Experience is at. Employee Experience is not a new […] [from http://ift.tt/2leQDNn]