Wednesday, October 4, 2017

Human + Machine: Forrester’s CXSF Forum, 10/19 – 10/20 | Forrester

Forrester’s CX team is putting the final touches on Human + Machine, our customer experience forum in San Francisco for 2017.  This year we shine a spotlight on how AI can improve customer experience. That includes both how companies innovate with AI today, and the most exciting opportunities for tomorrow. We’re starting out with a case […] [from]

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