As old school as it may sound, email is still the most effective and consistent way to communicate with and monetize your fans. Here, Ariel Hyatt and the CyberPR offer a step by step guide to building a massive email list.
By Ariel Hyatt of CyberPR
You probably have some interest in making money from your music yes?
The only way I know how to do this is by Building A Massive Email List.
The number two main arguments I’ve heard from countless artists about why they don’t want to do this are:
- Excuse #1 – You don’t want to send newsletters because you don’t want to “bother” your fans
- Excuse #2 – You think you have “nothing to say,” and what may also be happening is you hate the way other artists communicate with their email newsletters and you don’t want to be like them.
Am I right? (I know I am!)
Here are the real reasons why your newsletter is the most important thing to focus on:
This is the synopsis from a well-known McKinsey study:
“E-mail remains a significantly more effective way to acquire customers than social media—nearly 40 times that of Facebook and Twitter combined…That’s because 91 percent of all US consumers still use e-mail daily.”
While social media is key for attracting your crowd and building numbers, email is still the most vital asset you will build for generating revenue. You make relationships with fans on your social networks, but you turn those relationships into customers with email.
And then there is this:
I get constant feedback from artists who tell me that they have spent huge amounts of time and money growing their social media followings yet they STILL report that they can’t figure out how to monetize.
This makes sense – while it IS important to have healthy social media #s it is much more important to have direct communication with fans. Once you establish this and create actual rapport with your list (this does not mean blasting out email “newsletters” this means actual exchanges where you respond to people who react each and every time to your emails. This means you need to take the time to construct communications that fans react and respond to and answer them!
Understanding Lead Nurturing Is Crucial
Before you go ahead and build your list make sure you think through what you want to say to new members of your list and how you want to strengthen existing communications and this will take time.
The big picture is you want to take your fans on the journey through your Three Communities from Ambient(not yet on your list) to Engaged (On the list but maybe not yet really engaged) to Super (Fans who buy from you and support you!)
Step One – Create Your Email Automation
This will take some doing. As we learn in Level Up Your Email Game LAB 4 You need to create a few different series. Email newsletter management systems like MailChimp and Constant Contact will allow you to program these series and have robust tools for managing them.
Cheryl B Englehardt suggests that you create the following 3 first:
- Welcome — these are the first communications that a new subscriber will recieve saying thanks for joining my list – here is a little about me (and maybe even give away a few great tracks or exclusive videos)
- Nurture — these emails take your readers on a storytelling journey – you can talk about your history, tell compelling stories about certain songs or recont something meaningful that has happened in your career as an artist that defines who you are
- Monetization —Cheryl calls these the Rise series in LAB 4. This is a series that is designed to sell an individual product that you have created or a series that will get your fans to subscribe to your Patreon or donate to your crowdfunding campaign. I give away a whole bonus pack of Monetization emails when you purchase my book CROWDSTART.
Step Two – Learn MailChimp or Constant Contact
Take the time to learn how to use your email list manager. MailChimp has a great guide – look for subscriber engagement segments. Constant Contact also will take you on a deep dive on how to set yourself up right.
Step Three – Build Your Massive Email List! Here Are 5 Techniques & 10 CTA’s
Email list building technique #1 – Add family, friends, and acquaintances.
We all have huge inboxes stuffed with email from people we know. Are they already on your email list? If not, email each of them and ask, “Is it okay for me to add you to my newsletter list?”
This process will take time, but according to Bain & Company, it costs six to seven times more to acquire a new customer than retain an existing one. So, consider those in your inbox “existing” and get to work strengthening your relationship with them. It will be well worth it.
Never, ever add someone without getting permission first, even if it’s a friend because that’s considered SPAM. Legally, you must ask for the opt-in. So by adding the link directly to your newsletter service you are making sure you are compliant!
Here’s a sample email you can send to nicely ask fans to join your mailing list (because you CAN’T just add then it’s Illegal!)
(Start with something personal that connects you to this person here)
Would it be okay if I added you to my monthly newsletter list? (next explain the WIIFM “what’s in it for me” to your potential reader- so they feel compelled to sign up!)
Please let me know if it’s okay with you.
And I would love to share my (add a description of your fabulous incentive) with you as well (sentence about the music or something great someone has said about it)
(Add opt-in link here [Set a link up through your newsletter provider])
I will never give your email address to anyone else, and you can opt out of my list at any time.
Email list building technique #2 – Track potential subscribers with a folder
Create a separate folder in your email inbox for potential newsletter signups and name it, “Potential Newsletter Subscribers.” Throughout the week, when you get an email from someone who you think would make a nice addition to the list, simply move them into that specific box. Once a month, before you send out your newsletter, schedule an hour to sit down and invite those new people to subscribe using the formula above!
Don’t forget your sales email addresses. People who have already purchased a product or service from you are more likely to buy from you again. Go through your sales records (CD Baby has them all for you ) and email every single person who has bought from you on Paypal, Square or any other service you use with a personal note inviting them to subscribe to your newsletter if they are not already on it.
Email list building technique #3 – Schedule a set time each month for list building
Once a month, sit down and actively add the people you have met or corresponded with to your email list. You will be amazed at how many people you come into contact with whom you never add to your list simply because it slipped your mind.
TIP: There may be a pile of business cards sitting around or unanswered requests on LinkedIn to add as well!
Asking for emails on Facebook. For Facebook, there are two strategies to employ:
- Create a boosted post that highlights your fabulous incentive with a CTA to opt into your mailing list. Test effectiveness and track results to see if this strategy works for you.
- Visit the personal profile of anyone that you regularly interact with, and send him or her a message asking if they would be interested in your fabulous incentive. Always make sure you send a personal note rather than a generic request.
Asking for emails on Twitter. For Twitter, it is important to ask for an email address at the appropriate time. Once you have @ replied back and forth with someone multiple times, itʼs okay to direct message (DM) them and ask for their email address.
Always assure them that their email address is safe with you and that you will never sell it or give it to another party.
Email building technique #4 – Create social posts incentives for those who sign up for your newsletter.
Use Canva and create some JUICY and fun CTAs as offerings. Create bit.ly links to track your effectiveness.
10 CTA’s / giveaways you can offer to your fans in exchange for their email addresses
Remember that some of these options may take some time, effort and even money to produce, but as the old saying goes ‘you have to spend money to make money’. This process is an important investment in the growth and success of your career:
1. Private Video of an Unreleased Song or A Cover
Set up a private video on Vimeo that requires a password and exchange the password for an email address. Make this video something special… like an acoustic version of a fan favorite, or a cool and unique cover of one of your favorite songs. This video could also be a ‘secret’ look into the recording process or behind the scenes look at a recent tour. The direction of this video truly depends on what your fans are looking for.
2. Exclusive Download of Remixed Fan Favorite
This is an easy win if you have the means of remixing a song. Choose a song that you know your fans already love and do something you unique with it. Maybe you include new instruments and electronic elements to an otherwise bare song or maybe you include a feature from an artist in your scene that you know your fans will appreciate.
3. Exclusive Download of Unreleased Song
Do you have unreleased music that was left over from a previous project? If so, take a song, or even a few songs and put together a package of unreleased music that you can easily give away for free in exchange for an email address.
4. Free Concert Ticket
If you and/ or your band is focused on performing live, give your fans a voucher for a free ticket to come see you live. Who knows… maybe you’ve got a lot of fans out there who enjoy your music but haven’t been convinced enough to pay to see you perform live. Now, you not only have more fans who WANT to come to see you live, but you have their email address so you can contact them directly when you are performing in their area!
5. Free, Exclusive Merch
If merch sales are a big revenue driver for you, why not create something unique for the mailing list subscribers that they can get for free when they join. Word to the wise though, make sure this is something your fans will actually want, but always remember a sticker or a button don’t cost that much to produce.
6. Add Fan Pictures To An Official Photo Album on Facebook or Instagram
This is a simple and free option that is a great option for anyone who is nurturing a community of already highly dedicated fans. At a higher level of dedication, fans will simply want to be acknowledged and feel as though they are an insider; someone who belongs to the fan community. Always remember to think about the exclusivity of your offer. The idea here is that their email address is essentially granting them access to the community, of which you are publicly showing your appreciation.
7. Access to Private Q&A / Song-Request Video Sessions
There are quite a few different streaming video services out there, such as UStream and StageIt; these services will allow you to give private access to mailing list subscribers. Depending on what your fans would like from you, you can do quite a few different things, either speaking with them or performing for them.
8. Give Away an Entire Previous Album, or Your Whole Catalog!
This is especially effective if you are releasing a new album. While promoting the upcoming release, offer your fans the opportunity to get a previous album or even the entire back catalog of music for free in exchange for an email address.
9. Create A Live Music Compilation
If live music is your focus and is truly where you shine, use this free offer as an opportunity to not only gain an email address but also to increase the excitement and desire for fans to want to come out and see your shows.
10. Monthly Newsletter with Exclusive Music
More of a long-term commitment than any of the other options, the big benefit here is that it will expand the value of the offer far beyond the initial email exchange. In fact, if the music you are producing and giving out for free, exclusively through this newsletter is of a high enough caliber, this could be a great way to increase the dedication of your fans ultimately converting more of fans to becoming super fans. Use Patreon to support and deliver this option.
Email list building technique #5 – Do A Giveaway At Every Show (Or If Your Fans Are Too Cool Do it Digitally!)
When you are playing a show, hold up a CD, a t-shirt, or any item of merch on stage and announce you are doing a giveaway. Have a friend sweep through the venue with a hat and have everyone drop their business cards into the hat. When the hat reaches the stage, pull a random business card out and do a giveaway. If your fans don’t have business cards, use note cards or post-its they can write on, or use a clipboard.
Have the winner come up to the stage and hold up the prize to show the audience. This is giving yourself and your merch a plug in front of everyone and is great subliminal marketing. Then, mention to the crowd that you’re going to add everyone in the hat to your email list. You’ve just collected a ton of new email names and addresses that you definitely would not have captured.
If your audience is too cool for this kind of thing ask them to text you or email a specific email address you created just for them and deliver any of the CTAs above digitally that you think your fans will love.