Help Rogue IT Go Legit With Citizen Development Platforms | Forrester

Meet Ray. He’s the director of loan operations at a bank – and he’s running out of patience. It takes ages to process customer requests, find customer info, and decide on loans. His team is doing the best it can but is demoralized by poor customer reviews and lost deals. After asking central IT for […] [from https://ift.tt/2leQDNn]