Stop trying to get every customer to love you | Forrester

Very quietly this month, Path, the social media network by founded by Shawn Fanning (Napster) and former Facebook executive Dave Morin, closed its doors after 18 years. What differentiated Path in the early days was that it limited the number of users’ connections to the seemingly arbitrary number of 150. Adding any additional contacts required […] [from https://ift.tt/2leQDNn]