Tuesday, January 23, 2018
#NRF2018’s Focus On Customer-Associate Engagement | Forrester
At the packed NRF Big Show #NRF2018 in New York last week, many retailers looked at vendors touting new tech, including AI, AR/VR, and more, all in the name of improving customer experiences. But most of those same retailers know that, before leaping into that arena, they first need to bring existing systems up to […] [from http://ift.tt/2leQDNn]
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