Saturday, December 16, 2017

Achieve Enterprise Social Intelligence (Despite Social Data Deficiencies) | Forrester

January 1 is upon us which means new year resolutions, fresh plans, and endless possibilities. One area marketers should focus on in 2018: social intelligence. Why? Social data can influence the entire enterprise and put humanity back in customer data crunching – but only if combined with other data sources like CRM, customer service, market […] [from http://ift.tt/2leQDNn]

No comments: